This privacy policy explains how we use any personal information we collect about you when you use this website.  DeLever Limited ("We") are committed to protecting and respecting your privacy.

 

For the purpose of the Data Protection Act 1998 (the Act), the data controller is DeLever Limited of 59a Day’s Lane, Biddenham, Bedford MK40 4AE (registration number 04304619)

 

How we collect information about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, polls and provide feedback and participate in competitions and when you give us or one of our representatives your business card.

Website usage information is collected using cookies.

What information do we collect about you?

We collect personal information such as Name, email address, contact number, address, employer, pathway, route and RICS number.

Depending on the service or product you are buying, we may request other details that we need to process the order and/or deliver the service.

If you agree to receive our marketing, we may ask for other information such as how long you have been doing the APC, etc

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

At your request and with your agreement, we will pass on your personal information to one or more of our consultants in order that they may, together with DeLever, assist you in providing support and training.

DeLever Limited will not share your information for any other purpose including marketing with any other 3rd parties.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.

• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

• To carry out our obligations arising from any contracts entered into between you and us.

• To allow you to participate in interactive features of our service, when you choose to do so.

• To notify you about changes to our service.

If you do not want us to use your data in this way, please indicate it on the relevant area of the form on which we collect your data. 

At any time in the future, you can unsubscribe from our marketing lists by using the unsubscribe link at the bottom of the email or you can email us at privacy@delever.com

Your rights

You have the right to request us to provide:

• What personal data we hold about you

• The purpose of the processing

• The categories of personal data concerned

• The recipients to whom your personal data will be disclosed

• How long we intend to store your personal data for

• Information about the source of the data we collected

• Your right to have incomplete or inaccurate data corrected or completed

• Your right to request to be forgotten

• Your right to lodge a complaint

 

To request any of the above information, please email privacy@delever.com with the details of your request/s.

Marketing

We would like to send you information about our products and services which may be of interest to you. You have a right at any time to stop us from contacting you for marketing purposes so if you have consented to receive marketing, you may opt out at a later date by emailing privacy@delever.com with your request.

Further information on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you, please email privacy@delever.com

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at the following address:

DeLever Limited, 59a Day’s Lane, Biddenham, Bedford, MK40 4AE

Or

privacy@delever.com

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to www.delever.co.uk and www.delever.com so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review, and we will place any updates on this web page. This privacy policy was last updated on 21 June 2022.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: privacy@delever.com